One comment on “Mobile Social Media Apps in Retail

  1. Great write up, since I’m kind of a techie, Best Buy is one of my favorite stores! I didn’t know their app allowed you to see the value of used games prior to you bringing them in to get screwed over. It’s great that they give you time to mentally prepare to take a 99% loss on that 60 dollar game. Anyways, I always thought retailers, especially Best Buy, should incorporate a way to communicate with customers in the store via their app. Whether its fielding questions, or just saying hello/ welcome back and recommend some sales based on previous purchases through push notifications. Anyways, it would be cool if something like this was added to the app in the future.

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